Faqs
Everything You Need Explained
1
Do you offer counseling or therapy?
Yes. We offer dedicated counseling sessions with our experts. Whether you are looking for pre-marital counseling, help with relationship anxiety, or general mental health support, you can book a session with our psychologists.
2
Can I meet candidates at your office?
Yes. Premium Plan members have the option to conduct initial meetups at the Rukhsat office. Once there is mutual interest, our team will coordinate a convenient time for both parties to meet.
3
Do you guarantee a match?
Matchmaking is inherently subjective. While we use expert analysis and AI assistance to find the best possible compatibility, we cannot ethically or legally guarantee a marriage or mutual interest, as personal preferences vary.
4
Is this a paid service?
Yes. Unlike free apps or informal groups, Rukhsat is a professional agency. We charge a service fee to cover the costs of verification, psychology sessions, and personalized matchmaking. This financial commitment ensures that our community consists only of serious individuals who are genuinely invested in finding a life partner.
5
What documents are required?
We require valid CNIC copies for the candidate and the guardian to ensure a verified, safe community. We have a zero-tolerance policy for fake information.
6
What role does the psychologist play?
Every registered candidate goes through a session with a certified psychologist. This ensures that we understand who you are beyond just a "biodata," focusing on values and lifestyle compatibility to find a lasting match.
7
Do you have a physical office?
Yes, our office is located in Johar Town, Lahore. However, we operate globally and provide our full range of services to clients worldwide.
8
I live overseas. Can I register?
Yes. We serve the Pakistani Diaspora effectively. We can facilitate psychology sessions virtually and help you find culturally compatible partners in Pakistan or abroad.
9
Is my profile posted on the website?
No. Your privacy is our priority. We do not display profiles on our website or social media. Your information remains strictly confidential and is introduced only to verified, compatible matches.
10
How do you prevent fake profiles or scams?
Unlike apps where anyone can create an anonymous account, we require identity verification and a live interaction with our team. No one enters our matchmaking pool without being screened by a professional, ensuring a safe and authentic community.
11
Do you facilitate matches for divorced, widowed, or mature individuals?
Yes, absolutely. We believe that everyone deserves companionship, regardless of age or past life experiences. We provide a dignified, bias-free environment where you can search for a partner without judgment. Whether you are looking for a fresh start or companionship later in life, our platform is a safe space for you.
12
How is Rukhsat different from a marriage bureau or a Rishta app?
Rukhsat is a psychology-driven agency, not an app or typical bureau. We don't do "swiping" or random matching. Instead, a psychologist works with you to document your exact partner preferences upfront. We use this to filter the pool for you, sending only highly compatible profiles, saving you from overwhelmed choices and wasted meetings.
